Booking
Conditions
1. ENROLLMENT
Fill
in the application form and post or fax it to
the address mentioned at the back. A deposit
of 10% of the total amount is due at the time
of registration. (+ The visa administration
fee of 50€ if applicable). After having received
the application and deposit, we will send the
confirmation of enrollment, the invoice and
the visa documentation (if requested). The welcome
pack with the extra information and the address
of your accommodation will be sent after you
have settled the remaining balance. The invoice
must be paid in full four weeks before arrival.
2. REBOOKING
For
changing a booking (e.g. arrival date, accommodation,
etc) up to 31 days before departure we will
be obliged to charge a fee of 75€. Afterwards
we will do our utmost but will not guarantee
the fulfillment of the request made since extra
costs may incur. The rebooking charge may also
exceed 75€.
3.
CANCELLATIONS
You
may cancel your enrollment at any time prior
to the commencement of your course. However,
you will be charged cancellation fees:
Cancellation
up to 30 days before course commencement: 10%
of total fees.
Cancellation
between 15 and 29 days before course commencement:
20% of total fees.
Cancellation
between 1 and 14 days before course commencement:
35% of total fees.
Thereafter,
50% of the total fee is required. After arrival,
no refund will be made. If you prefer, you can
take out insurance on the cancellation fee, which
is 2% of the total amount but a minimum of 50€.
The cancellation fee insurance must be settled
upon registration. The administration fee for
the visa support documents is not refundable under
any circumstances. In the unlikely event of our
being forced to cancel, all fees will be refunded.
4. ACCEPTABLE FORMS OF PAYMENT
By
cheque.
By
bank transfer: The relevant account number will
be on the invoice. Please send us a copy of
the transfer order. All bank charges will be
incurred by you.
By
credit card: Upon notification by you, the appropriate
form will be sent and needs to be completed with
name of the credit card company, card #, expiry
date and relevant signature. An additional 2%
credit card fee will be assessed.
5. INSURANCE
Neither
agent, operator nor the school will be held
responsible in any way for any accident, illness,
loss of personal effects or change in personal
circumstances arising any time prior to or during
the course. We therefore strongly recommend
our personal travel insurance (incl. Health,
Third-party, Accident and Baggage: 50€ per person
per month).
6.
Parents
of minors agree that neither Sprachcaffe nor
the host family shall be liable for damages
or problems caused either negligently or intentionally
by their children while participating in trips.
Parents and their children who are still minors
recognize and accept the laws and the normal
code of conduct of the country which they are
visiting.
ORGANISER:
SPRACHCAFFE Reisen
GmbH
Germany
– 60594 Frankfurt
Gartenstr
6
Tel: 0049 - 69 - 6109120
Fax: 0049 - 69 - 6031395
Email: contact us!
